We will only retain your personal information for as long as is necessary for the purpose for which it was collected, including for the purposes of complying with any legal, regulatory, accounting or reporting requirements.

We recognise that your personal information is valuable, and we take a variety of technical and organisational measures to hold your personal information securely in electronic and physical form. We also take appropriate steps to protect your personal information from unauthorised access, improper use or disclosure, unauthorised modification or unlawful destruction or accidental loss consistent with applicable law. Our premises are access controlled and our electronic databases require logins and password authentication.

All our partners, staff and third-party service providers who have access to confidential information (including personal information) are subject to confidentiality obligations.

However, the transmission of information via the internet is not completely secure. Although we take appropriate and proportionate steps to protect your confidential information, we cannot guarantee the security of your information transmitted electronically and accept no responsibility for any damage or loss caused.

You have the right to see the personal data (as defined in the EU General Data Protection Regulations 2018 GDPR) that we keep about you, on receipt of a written or verbal request and verification of your identity. If you are concerned that any of the personal information we hold on you is incorrect or if you wish to object to the use we have made of your personal data, please contact us by email at [email protected]

You can control the information you receive through our direct marketing function by using the “Managing your preferences” option at the bottom of the emails. If you no longer wish to receive marketing emails relating to our services by email or post, you can unsubscribe at any time by using the “Unsubscribe” option on the email, or by contacting us by email at [email protected]

Subject to certain safeguards and limits or exemptions you have the following rights in relation to the information that we hold:

• the right to request rectification of information that is inaccurate or incomplete;
• the right to erasure of your information (often referred to as the “right to be forgotten”);
• the right to object to or restrict the way in which we are dealing with and using your information; and
• the right to request that your information be provided to you in a format that is secure and suitable for re-use (known as the “right to portability”).

You also have the right to request details of the information that we hold about you, and the uses to which it is put, which is known as a Subject Access Request. Such requests have to be made in writing. To make a request, please contact us at (email address) or write to us at the address given above.

If you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

You will not, in general, have to pay a fee to exercise any of your individual rights set out in this Privacy Policy. However, we may refuse to provide access and may charge a fee for access if the relevant data protection legislation allows us to do so, in which case we will provide reasons for our decision as required by the law.

Our website may contain links to other websites controlled by third parties. You should review these other sites’ privacy policies. We do not accept any responsibility for their use of your personal information.

We take the security and disclosure of personal information very seriously and as such we will not sell, trade, rent or otherwise provide personal information sent to us via our site to any third parties as set out above. We are mindful of the importance of upholding the security of information under our control. All data collected through our site that is stored electronically is stored on secure servers, and we have stringent security and confidentiality procedures covering the storage and disclosure of such information, in accordance with the Data Protection Act 1998.

Please note that this privacy policy only concerns the collection and use of personal information on this website.

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