A split site, financial services business aiming to evolve its people experience in the context of significant growth (in revenue and employees).
To transform the people experience through truly understanding the difference in experience that employees have across the business. To put insight into the hands of Leadership and its HRBPs to enable relevant targeted people experience initiatives.
In collaboration with the HR core team we designed the insight strategy to act in service of the new people experience program. Together we re-designed the data collection and insight consumption process to better fit the needs of the business.
We moved from from an annual survey with more than 70 questions that provided many pages of tables, metrics and stats to a bi-annual slimmed down survey, using our questions and analytics tools to understand what needed doing, which groups were having the best/worst experience and uncovering what could be done to learn from/resolve this.
Faster access to insight, fewer overwhelming tables, easily understood insight grounded in action. All focused on the areas that mattered to the employees and the business.
Our Partner Pack – insight strategy analysis and delivery – interwoven into the program delivered:
Find out more about the tools we used here…
