Open-text segmentation at scale

By segmenting your people’s open-text feedback at scale we are able to bring insight from what everyone has said, to apply to what anyone has said. Doing this means we can break free from the one-size-fits-all of “you said, we did”. We help you to action what really matters to all of your people.

Below is an example of the rich segment insights. They give you the language to start a conversation that ensures your people feel heard. We call these Discussion Threads.

See how we use these in our work. Check out our client stories below…